Privacy Policy

This Privacy Policy ("Policy") describes how TryAlgoViz ("we," "us," or "our"), operating as a Data Fiduciary under the Digital Personal Data Protection Act, 2023 ("DPDP Act"), collects, uses, processes, stores, and protects the personal data of our users ("you," "your," or "Data Principal").

We operate an online learning / SaaS platform. By registering for an account or using our services, you unambiguously consent to the collection and processing of your personal data as described in this Policy. If you do not agree to these terms, please do not use our services.

Under the DPDP Act, 2023, your consent is the primary basis for processing your personal data.

• Consent requirement — your consent must be free, specific, informed, unconditional, and unambiguous, given through a clear affirmative action.
• Right to withdraw consent — you may withdraw your consent at any time. Withdrawal does not affect the lawfulness of any processing carried out before it. To withdraw, contact our Grievance Officer (Section 9).
• Right to correction & erasure — you may correct, complete, update, and request erasure of personal data that is no longer necessary for the purpose it was collected for.
• Right of grievance redressal — you may have your grievances addressed by us. If unsatisfied with our resolution, you may approach the Data Protection Board of India (DPBI).
• Right to nominate — you may nominate another individual to exercise your rights under the DPDP Act in the event of your death or incapacity.

We collect only the minimum personal data necessary to provide our learning-platform services.

• Account credentials — email address and password (stored using secure hashing algorithms).
• Usage & progress data — learning progress, course completion status, quiz scores, and interaction history within the platform.
• Technical logs — IP addresses, browser types, and device information automatically recorded during your sessions.

We process your personal data strictly for the specified, lawful purposes below:

• To create, manage, and secure your user account.
• To track, save, and display your learning progress and performance statistics.
• To send transactional, operational, and system-related emails (such as password resets or account verification).
• To analyze platform usage patterns, optimize user experience, and troubleshoot technical issues.

To deliver our services, we share your data with trusted third-party providers who act as Data Processors on our behalf. They are contractually bound to protect your data and process it only under our instructions:

• Hosting & infrastructure — Netlify (hosts our frontend / application services).
• Database & storage — MongoDB Atlas (secure cloud storage of your credentials, profile, and learning progress).
• Email delivery — Resend (dispatches transactional and service-related emails).
• Product analytics — PostHog (analyzes product usage and user flows to improve the learning experience).

Note on cross-border transfers: some sub-processors may store or process data on servers located outside India. By using our platform, you consent to the transfer of your personal data outside India, subject to security measures complying with the DPDP Act and applicable Indian laws.

We employ industry-standard technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes encryption of data in transit (HTTPS/TLS) and encryption of data at rest within MongoDB Atlas. However, no method of transmission over the internet or electronic storage is 100% secure.

We retain your personal data only for as long as your account is active or as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by law. Upon your request for account deletion, we will delete or anonymize your personal data within 30 days, except where retention is required by applicable statutory obligations.

Our platform is open to learners of all ages, including individuals under the age of 18 ("Children"). However, if you are under 18, you may use the platform only with the involvement and consent of a parent or legal guardian, who agrees to this Policy on your behalf. Any purchase or payment made in connection with the account must be authorized by that parent or legal guardian.

In line with the DPDP Act, we process a child's personal data only where verifiable parental consent has been obtained, and we do not undertake tracking, behavioral monitoring, or targeted advertising directed at children. If we learn that a child is using the platform without the required parental consent, we will take steps to obtain that consent or delete the data.

We may update this Privacy Policy from time to time to reflect changes in our practices or regulatory requirements. We will notify you of any material changes by posting the updated policy on this page with a revised "Last updated" date and, where feasible, sending an email notification.

If you have any questions, concerns, or complaints regarding this Policy, or wish to exercise your rights as a Data Principal under the DPDP Act, please contact our designated Grievance Officer. We commit to acknowledging your grievance within 48 hours and resolving it within the timelines prescribed under the DPDP Act.